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Accessibility Statement

Effective Date: March 1, 2026

1. COMMITMENT TO ACCESSIBILITY

Pètal (“Company”, “we”, “us”, or “our”) is committed to ensuring digital accessibility for all users, including individuals with disabilities.

We strive to provide an inclusive and user-friendly experience for everyone and are actively working to improve the accessibility and usability of our website in accordance with applicable laws and recognized standards.

2. ACCESSIBILITY STANDARDS

We aim to conform, where reasonably possible, with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which provide guidance on making web content more accessible for people with a wide range of disabilities, including:

  • Visual impairments

  • Hearing impairments

  • Motor limitations

  • Cognitive disabilities

3. LEGAL COMPLIANCE

We are committed to complying with applicable accessibility laws and regulations, including but not limited to:

  • The Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act (where applicable)

  • Relevant state-level accessibility requirements in California

4. MEASURES TO SUPPORT ACCESSIBILITY

We take the following measures to ensure accessibility:

  • Ongoing monitoring and testing of website functionality

  • Use of accessible design principles during development

  • Implementation of alt text for meaningful images

  • Logical heading structures and readable typography

  • Keyboard navigability for key website functions

  • Continuous improvement based on user feedback

5. THIRD-PARTY CONTENT

Our website may include third-party integrations (e.g., payment processors, embedded tools, plugins).

While we strive to work with accessible vendors, we cannot guarantee the accessibility of third-party content and are not responsible for their compliance.

6. LIMITATIONS & DISCLAIMERS

  • Despite our best efforts, some areas of the website may not yet be fully accessible.

  • We do not warrant that:

  • The website will meet all accessibility standards at all times

  • Access will be uninterrupted or error-free for all users

  • Accessibility is an ongoing effort, and improvements are continuously being made.

7. FEEDBACK & ASSISTANCE

We welcome feedback on the accessibility of our website.

If you experience any difficulty accessing content, using features, or completing a transaction, please contact us and we will make reasonable efforts to assist you.

8. CONTACT INFORMATION

57 Via Amistosa, F
Rancho Santa Margarita, California 92688
United States

Phone: 818 588 7873
Email: petalbouqet@gmail.com

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When contacting us, please include:

  • A description of the issue

  • The page or feature involved

  • Your preferred method of contact

9. ALTERNATIVE ACCESS

If you are unable to access any part of our website, we will, upon request, provide:

  • Assistance with placing orders

  • Alternative methods of communication

  • Accessible formats where reasonably possible

10. ONGOING IMPROVEMENT

We are committed to continuous improvement and regularly review our website to enhance accessibility.

This includes:

  • Periodic audits

  • Updates to design and code

  • Staff awareness and training

11. POLICY UPDATES

We reserve the right to update or modify this Accessibility Statement at any time without prior notice.

Updates will be posted on this page with a revised effective date.

By using our website, you acknowledge our commitment to accessibility and ongoing efforts to improve user experience for all individuals.

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